Archive for the ‘ Employee Motivation ’ Category

The Dangling Employee

Ambiguity. I hate it. Just tell me what you want, and I will deliver (within reason of course). But, these are ambiguous times — we are left hanging without enough information to make informed decisions. How many times have you been given an assignment, ask a few questions, think you have a good grasp of the scope, only to find out when it’s done, the recipient gives you the deer in the headlight look as if to say “what the h*** is this?” Uh, I guess not what you wanted?

We do a lot in employment interviews to try to ferret out the ones who have a hard time with ambiguity — now notice I didn’t say hate it, but did say have a hard time with it. We can really, really dislike circumstances, but can learn to develop coping strategies to get us through those dreaded times. It’s not a good thing if ambiguity makes you freeze or want to run. It’s pretty much an occupational hazard, and a competency that is becoming more and more a necessity than an nicety.

Some of our co-workers and managers are better communicators that anothers. Some have a knack outlining the 5 w’s – who, what, where, when, and why — helping us grasp the compelling reason for the assignment. But, what do we do when we get that uncomfortable, gnawing feeling that we don’t quite have everything we need to produce a quality work product? How do we confront these nebulous, amorphous, intangible, “what the heck am I doing” moments? Read the rest of this entry

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New Normal?


Reflections on change brought about by the economic and political impacts of the recession.

After too long of a hiatus away from my blog, I have returned with a year’s worth of thoughts and ideas that I want to share with you and get your input. This past year has been anything but normal, but if I hear the phrase “new normal” again, I think I might throw my book Dictionary of Corporate B*** S*** at the unwitting perpetrator. Not really, but I think we are all in a period of recalibration of our focus as HR professionals. We are under considerable stress and scrutiny no not only justify our own existence, but also provide meaningful information to our executive staff by which they can make intelligent decisions as we work on setting a new strategic course.

Public Sector Impacts

Although it seemed that the private sector took the first assault wave from the market crash, the public sector workforce contingent has also had a huge wake up call. Between wage decreases, freezes furlough, and layoffs, the once supposedly “cushy” government employment is anything but, at least in my world.  And yet, because our funding is from taxpayers, we seen to incur the ire and myopic review of an even greater constituency. Our stakeholders include our taxed public, politicians, special interest groups, Board Members, Commissioners, or other governing bodies. We are more under the microscope than ever.  Florida’s Governor Scott recently commented on how much money has been saved by not providing merit increases to state employees for the past 5 years, and is proposing more draconian cuts in the future. Read the rest of this entry

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The Resolve of New Years Resolutions…

2010 is history. Today starts the new decade and also marks the date we all start our resolutions … the changes we want to make to improve our lives, our loves, our vocations, and our businesses. It marks the mindset of change. BUT, if you’re like me, I start like a racehorse out of the gate — my enthusiasm is high, my expectations of success are unstoppable, but something happens along the way, and a few weeks or months later, I’m back to where I was. Back to the same old same old. Why is that? Why don’t we follow through with these wonderful, life altering changes, even when we know they are for our best?

I think the biggest impediment to change is to think of it as an outcome and not a process. We want what the change brings us — greater financial prosperity, smaller waistlines, greater knowledge, but when faced with the challenges of actually getting there, the process itself stops us in our tracks.

Let’s face it — change is HARD! And real change takes work, commitment, and will power (or in the case of weight loss – “won’t” power). On a larger scale, why is it that so many businesses fail in their efforts to change? Probably because for the most part, we overlay new processes, rules, direction, vision over the top of the old. If the old is still there lurking underneath, then when the going gets tough, we just lift up the layer and crawl under to what’s comfortable and safe. We need to view change as a process, a mindset, a lifestyle change, or for businesses, a new, improved plan to get us where we want to be. There has to be no turning back to the old; no opportunity to go back to the status quo or business as usual.

If nothing else, 2010 taught us that change happens and can happen quickly; 2008 and 2009 shows the impact of greed — the ripple effect of a few on the many. Our economy has so many interdependencies that one change can cascade throughout the entire world. We are interdependent – not made to function in isolation. Our success depends on the success of other individuals and other businesses, and they depend on us. If we think that what we do and what we change doesn’t matter, ask anyone who was duped by a Ponzi scheme, or someone who was lulled into buying a home by low interest rates and the promise of skyrocketing home values. Ask someone who has lost their job, their home, their car, their self respect.  Then tell me that we don’t depend on others.

So where does that bring us? Let’s look at 2011 as the year to change from the inside, to view our work and our lives through new eyes. Eyes that were made stronger and wiser though adversity. Eyes that now have learned that we can get along with less, and still be successful. Eyes that look to curb waste and maximize talent. We have a tremendous opportunity ahead of us, underpinned by the “Great Disruption.” I would hate to think that we have gone through and are still experiencing the impact of the last couple of difficult years without searching for the positives and using them to our advantage.

May 2011 be a time of repurposing our thinking, and retooling our outlook. With that mindset, it will be a great year.

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